Currently, society values good quality services and products in an increasingly positive way. Numerical quantification and data interpretation are key aspects for enhancing this quality. This text takes simple and basic concepts as a starting point and provides readers with the knowledge needed in order to implement a management and statistical control system in a factory or in a service company.
M.À. Colomer, A. Zaragoza
Gestió i control de qualitat (inclou CD d’exercicis)